Appliances Repair, Falls Church, VA106 W Jefferson St
Falls Church, VA 22046
Tim with Jerry's came within 2 hours of my call, diagnosed the problem with my dishwasher, and fixed it 100% I'm a repeat customer. I won't use anyone else. Thanks for all.
I'm just updating my review to say that other customers of Jerry's have contacted me via Yelp to let me know they are suing Jerry in small claims court for his shady practices. I guess I'm not alone. Please be advised to do business elsewhere!
Called, Tim answered, Tim came right over, Tim fixed the problem and he was off to his next job. Tim is Superman. Tim is now my go to guy for Appliance Repair.
Tim came out to repair my microwave. Replaced an expensive part of microwave, took his money and left. Microwave went dead the next day. Called him back, he said to get a new microwave. When asked to get my money refunded, he hung up up on me. After texting him to ask if he hung up the phone he texted back saying I was rude for asking for a refund. Never heard back from him and never got my money back. He was extremely rude and very difficult to talk to. He did not know how to repair my microwave so he had to guess what the problem was and he guessed wrong! Please save your money and go with someone else.
Tim was courteous, prompt and most important he diagnosed and fixed our oven problem for a reasonable price. Explained problem to us and was great about letting us know when parts came in. Good communication
He came the same day, and fixed my fridge (clogged defroster) within 10 minutes! I cannot be any happier!
Since writing the original thread, we've reached out to Tim on two different occasions. Early this year, we engaged Tim for help fixing a built-in oven and, most recently, we reached out to Tim on a Saturday morning for help fixing a leaking fill value on a dishwasher. Each time we've reached out Tim, we've had the same seamless experience.. professional, courteous, knowledgeable, an individual who makes good on his commitments. Bottom line... Tim is our "go to" for any appliance repair issues bar none.
We called Jerry's a couple days ago concerning our dryer not working. After a few questions Tim indicated that he would be here the next day. Right on schedule he and asst arrived, fixed the problem. I told him at the time that the outside vent panels were broken. A quick look and he told me he'd find a solution for our problem and call asap. The next day he arrived made the repair and was on his way. The cost of the original problem (not heat) was reasonable and the second charge was nominal. It was obvious that Tim knew his business. I do believe I know have a "go to guy" when I need appliance repair. Thank you Tim and thank you Jerry's Appliance Repair.